How BinaryOnline treats the information collected
It is BinaryOnline’s policy to respect the confidentiality of any information acquired and the privacy of BinaryOnline’s clients and individuals BinaryOnline deals with.
Below are some points outlined with regards to how clients’ information are retrieved and handled:
Personal Information BinaryOnline collects
Any personal information that BinaryOnline collects is obtained from the client’s registration process and other forms, and from maintaining records of information obtained in the course of providing BinaryOnline’s products and services. The personal information BinaryOnline may collect can include name, address, date of birth, contact details and bank account information (for payments of profits and withdrawals). These information are necessary while dealing in the financial industry as per Government regulations and Taxation laws.
In the event of you not providing sufficient information required to fulfill your request for the provision of a product or service, BinaryOnline may be unable to provide you with the product or service that you requested.
Using the personal information BinaryOnline collects
BinaryOnline may send you marketing material from time to time which we believe will be useful to you, while remaining conscious of the need to respect your privacy.
Unless BinaryOnline informs you otherwise, the personal information we collect from you is used for the purpose of establishing and managing your account with us, reviewing your ongoing needs, improving our customer service and products, and providing you with ongoing information or opportunities that we believe may be useful to you.
Managing the personal information BinaryOnline collects
All of BinaryOnline’s employees who handle personal information are trained to respect the confidential nature of client information and the privacy of individuals. Employees identified breaching clients’ privacy will be liable to disciplinary action, including dismissal.
BinaryOnline has a Privacy Officer who ensures that all personal information collected is managed in accordance with this statement and the Privacy Act.
Storing the personal information BinaryOnline collects
All your information that you communicate to us personally, by phone, mail, email, over the internet or in any other electronic form are safeguarded securely. BinaryOnline holds all of your personal information in secure computer storage facilities and in paperbased files, and takes steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure.
BinaryOnline may be required by law to maintain records for a significant period of time. However, when BinaryOnline considers information that is no longer required or relevant and any legal obligations that may apply to the information held have been met, we will remove details that identify you or we will securely destroy the records.
Keeping your personal information accurate and up-to-date
BinaryOnline recognizes that any client’s personal information are sometimes subject to change, such as addresses among others. In these situations, clients are requested to update these changes on their personal records or inform a BinaryOnline representative. This step is important to ensure that we have an accurate and up-to-date record.
Checking what personal information BinaryOnline holds about you
The Privacy Act gives you the right to obtain a copy of any personal information BinaryOnline holds about you to advise us of any perceived inaccuracies. There are however some exceptions to the act. To request a copy of the information BinaryOnline holds about you, we require that you complete a request form verifying your identity and specifying what information you require.
These requests are processed within 14 business days. BinaryOnline may charge you a fee to cover the cost of verifying your application, locating, retrieving, reviewing and copying any of the information that you request. Should you require extensive information, we will provide you with an outline of the likely cost prior to processing to aid you in refining your request if required.
BinaryOnline may collect personal information from you when you enter BinaryOnline’s website:
What is a cookie?
Cookies are small strings of text stored on your computer that help us determine the type of browser and settings you are using, where you have been on the website, when you returned to the website, where you came from, and to ensure that the information you provide us is secure.
BinaryOnline uses the information collected to provide you with a more relevant and effective experience when you use the website, including presenting web pages according to your needs or preferences.
Cookies are commonly used on many websites, you are able to choose if and how a cookie will be accepted by changing the preferences and options on your web browser. Parts of BinaryOnline’s website may not be accessible if you disable cookie acceptance in your browser, typically this applies to more secure parts of BinaryOnline’s website. To gain full benefit from all the services provided on BinaryOnline’s website BinaryOnline recommends you change the preferences in your web browser to enable cookie acceptance.
Get in touch
- Writing to us at:
Zola LTD, Sofia City, Sofia District; Metropolitan Municipality, Vazrazhdane Region, 38 Antim 1 Str, Bulgaria
- Calling us on:
- UK: 44-20-3026-5665
- AU: 61-28-8800-196
- US: 1-646-779-3366
- Sending an email to: [email protected]